PROTOBIZ EXPERT SOFTWARE S.R.L. ("ProtoIntelligence", "we" or "us") provides a unified access method to APIs of online services such as social media, advertising and e-commerce platforms. ProtoIntelligence respects the privacy of individuals and is committed to protecting the information of website visitors ("Visitors") and individuals or entities that register to use ProtoIntelligence's products and services ("Customers"). This Privacy Notice describes ProtoIntelligence's practices for collecting, storing, using, disclosing and otherwise processing information about visitors to websites including our Community Forum and ProtoIntelligence ("Website"), ProtoIntelligence's marketing activities and Customers accessing and using our products and services (collectively, "Product").
Please read the following carefully to understand our policies and practices regarding your information collected through our website, product use, and marketing activities. If you do not agree with the policies and practices below, your choice is to not use our website or register to use our product or unsubscribe from our marketing.
This Privacy Notice covers how we treat the Personal Data we collect about you in the course of our business, including when you access or use our website or product and through the events hosted and marketing activities undertaken by us or our partners. Specifically, ProtoIntelligence is the controller of your Personal Data as described in this Privacy Notice when it collects personal information from: (i) Visitors to the publicly available ProtoIntelligence website; (ii) Customers and their employees or other authorized users of their ProtoIntelligence instance when they register to use and use the Product; and (iii) when we receive personal information from or about you through our sales and marketing activities or events.
In this Privacy Notice, "Personal Data" means any information that identifies or relates to a specific individual and also includes information referred to as "personally identifiable information" or "personal information" in accordance with laws, regulations or applicable data privacy regulations.
For clarity, this Privacy Notice does not apply to End User Customer Data (as defined below) submitted by our customers to the Product. In these circumstances, ProtoIntelligence processes Customer End User Data on behalf of that customer, and that customer is responsible for the collection and use of your data. In addition, this Privacy Notice does not apply to mobile applications, websites or services provided by our Customers or other third parties. You should refer to that customer or third-party's privacy notice and direct any questions to them.
Personal Data that you provide to us directly:
• You provide us with your Personal Data when you voluntarily fill in forms on our website, such as when you request a demo or contact sales. This Personal Data may include: first and last name, company name, job title, service email address, country and/or state, telephone number and the content of your request.
• You may also share Personal Data with us through our website when you register for an event,online webinar or training, sign up to receive our newsletter; subscribe to our blog, register to contribute and participate in our Community Forum or to use ProtoIntelligence Academy, download a white paper or manual, or take a survey. This Personal Data may include: first and last name, company name, job title, service email address, country and/or state, telephone number and the content of your request.
• To access and use the Product, you must create an account. When you sign up, you may provide us with personal information, including your first and last name, company name, job title, service email address, country and/or state, phone number, username and password.
• You may also provide ProtoIntelligence with your personal information during a marketing event or through marketing activities. This Personal Data may include: first and last name, company name, job title, service email address, work address, telephone number and the content of your request.
• If you attend an in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record part or all of that event or meeting. For events, we may also document the event by taking photographs or interviewing you at the event. We use this information for business,marketing and training purposes.
• You may choose to participate in a ProtoIntelligence program that allows you to pay fees with a credit or debit card, in which case you may provide your credit card information or other payment details directly to our third-party payment processor. As explained below, ProtoIntelligence does not store this information.
Personal Data we collect from third-party sources:
We use third-party service providers to help us understand our marketing efforts and reach potential customers across the web. These third parties may use targeting and advertising cookies to track your activity online and across channels, including our websites, email and other websites and applications, to understand your interests, to display an advertisement for ProtoIntelligence or to send you an email with a marketing communication.
Information we collect automatically:
We use the Personal Data we collect about you or that you provide to us as necessary, to conduct day-to-day business activities. How we use the Personal Data we collect, depends in part on how you choose to communicate with us, how you use our website and/or Product and interact with us, and any preferences you give us. you communicated to them. In general, we use Personal Data to respond to a request from you, fulfill our legal obligations, perform a contract with you, provide you the Product or other services, make product improvements, protect your vital interests, provide you with notices and for other purposes, with your consent, as described below.
We will not collect additional categories of Personal Data or use the Personal Data we collect for significantly different, unrelated or incompatible purposes without notifying you.
As noted in the list above, we may communicate with you if you have provided us with the means to do so. For example, if you have given us your email address, we may send you promotional offers by email or we may email you about your use of the product or the website. We may also receive a confirmation when you open an email from us, which helps us improve our website and product. If you do not wish to receive communications from us, you may unsubscribe from marketing communications or email us with your preferences at [email protected].
If you are an individual in the EEA, United Kingdom, Switzerland or other relevant jurisdiction, we only collect and process Personal Data about you where we have a legal basis or grounds for doing so under applicable laws. The legal bases depend on how you use the Site and/or the Product, the Product your organization has purchased or uses, how you choose to interact and communicate with the Site and the ProtoIntelligence Product, and whether you participate in ProtoIntelligence events. However, we will only collect Personal Data where we have your consent to do so, when we need the Personal Data to perform a contract with you or when the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you and we will endeavor to make this clear when collecting.
We may disclose Personal Data that we collect or that you provide to us as described below:
This Privacy Notice does not apply to Customer End Users, Customer End User Data, or Customer Applications. With respect to the Personal Data collected by our Customers and submitted to the ProtoIntelligence platform, ProtoIntelligence is a processor and processes such Personal Data only in accordance with the instructions of our Customers. Our customers may integrate into their mobile applications, websites or other services (collectively “Customer Applications”) certain aspects of our Product to understand how their users (“Customer End Users”) interact with client applications ("End Clients").
User data
Our Customers, not ProtoIntelligence, choose the type of Customer End User Data collected by Customer Applications and sent and processed through our Customers' use of the Products. We process Customer End User Data only as instructed by Customers, and according to our legal obligations with respect to Customer End User Data that are set out in the agreement between us and our Customers. The collection of Customer End User Data through Customer Applications is governed by the privacy policies of our Customer., If you are an End User Customer, then you should consult the Customer's privacy policy to learn more about the Customer's data processing practices.
While ProtoIntelligence recognizes that an individual has the right to access, delete and modify the data collected about him, ProtoIntelligence only conducts a business relationship with itsCustomers and does not interact with the Customer End Users. As such, if you are a Customer End User and wish to access, amend or delete your data, you must contact the Customer directly with your request which the Customer can process. ProtoIntelligence will respond within a reasonable period of time to any such request or assistance requested by our Customer.
ProtoIntelligence retains End User Customer Data that it processes on behalf of itsCustomers for as long as necessary to provide the Product to its Customers or as necessary to comply with legal obligations, resolve disputes and enforce any agreement.
By interacting with the Website or using the Product or otherwise providing information to ProtoIntelligence, you understand that your Personal Data may be transferred to the United States of America or a country other than your country of residence and you consent to such transfer. To ensure that your Personal Data receives an adequate level of protection and security, ProtoIntelligence has implemented appropriate safeguards for cross-border transfers of Personal Data as required by applicable data protection laws. These safeguards may include the use of standard contractual clauses approved by the European Commission to protect the transfer of your Personal Data to corporate affiliates or service providers of ProtoIntelligence if required by applicable law.
ProtoIntelligence complies with the EU-US Data Privacy Framework ("EU-US DPF"), the UK Extension to the EU-US DPF and the Swiss-US Data Privacy Framework ("Swiss-US DPF") as set out by the US Department of Commerce. ProtoIntelligence has certified to the US Department of Commerce that it adheres to the principles of the EU-US DPF concerning the processing of Personal Data received from the European Union based on the EU-US DPF and from the United Kingdom (and Gibraltar) subject to the extension of the United Kingdom to EU-US DPF. ProtoIntelligence has certified to the US Department of Commerce that it adheres to the principles of the Switzerland-US DPF concerning the processing of Personal Data received from Switzerland under the Switzerland-US DPF. If there is any conflict between the terms of this privacy policy and the EU-US DPF Principles and/or the Switzerland-US DPF Principles (together, the "DPF Principles"), the DPF Principles will govern. To learn more about the Data Privacy Framework ("DPF") program and to view our certification, please visit https://www.dataprivacyframework.gov/.
For the actions of third-party agents, ProtoIntelligence undertakes to process data on its behalf, ProtoIntelligence remains responsible and liable under the DPF Principles if a third-party agent processes Personal Data in a manner inconsistent with the DPF Principles, unless ProtoIntelligence proves that it is not responsible for the event that caused the damage.
ProtoIntelligence uses commercially reasonable physical, managerial and technical safeguards designed to secure your Personal Data against accidental loss and unauthorized access, use, modification and disclosure. These measures include, for example, physical access controls, encryption, firewalls, detection and monitoring. Our staff who may have access to your Personal Data are required to keep this information confidential and to be trained in security and confidentiality obligations.
However, you are also responsible for maintaining the confidentiality of your password and other information used by you to access the Website or use the Product. Although ProtoIntelligence does its best to protect your Personal Data, any transmission of your Personal Data is at your own risk and ProtoIntelligence cannot guarantee that such Personal Data cannot be accessed, disclosed, altered or destroyed in violation of any of our physical data, technical or managerial guarantees. Except as expressly required by law, we are not responsible for the theft, destruction, loss or accidental disclosure of your Personal Data or information. If ProtoIntelligence becomes aware of a breach of security systems, then we will attempt to notify you electronically so that you can take appropriate protective measures. ProtoIntelligence may post a notice on the Website or in the Product if a security breach occurs. Depending on where you live, you may have a legal right to receive written notification of a security breach.
We strive to give you choices regarding your Personal Data and we understand that you have the right to access, correct, delete, object to and restrict our use of your Personal Data. We also understand that you have the right to obtain a copy of your Personal Data from us and to withdraw your consent to our processing of your Personal Data. Unless otherwise stated, the rights set forth in this Section 8, apply globally to all visitors and customers, whether or not you are a resident of California, the EEA, the United Kingdom or Switzerland. We have created mechanisms to give you the following control over your Personal Data:
Please note that to exercise your rights set out above, we may ask you to: (1) provide sufficient information to enable us to verify that you are the individual about whom we have collected Personal Data and (2) describe the request sufficiently detailed to allow us to understand, evaluate and respond to it. Each application that meets both criteria will be considered a "Valid Application". We may not respond to requests that do not meet these criteria. We will only use the Personal Data provided in a Valid Request to verify and complete your request. You do not need an account to submit a valid Request.
We will endeavor to respond to your valid request within 30 days of receipt. We will not charge you a fee for making a valid Request unless your valid Requests are excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain our decision to you before completing your request.
You may submit a valid Request or dispute our response to a valid request by emailing us at [email protected] with the appropriate information and details.
We will not discriminate against you for exercising your rights under the GDPR, CCPA or other applicable data privacy laws or regulations. We will not refuse you our goods or services, charge you different prices or rates, or provide you with lower-quality goods and services if you exercise your rights under the GDPR, CCPA or other applicable data privacy laws or regulations.
The Personal Data that ProtoIntelligence collects and processes as an operator for the purposes identified in this Privacy Notice is not retained by ProtoIntelligence for longer than it is necessary for the specific purposes identified in this Privacy Notice, unless it is necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws or regulations), resolve disputes, and enforce our legal agreements and policies. When we no longer have a legitimate need to keep your Personal Data, we will either delete it or anonymize it.
The ProtoIntelligence Website and Product are not intended for children. We do not knowingly collect or solicit Personal Data directly from persons under the age of 13. If you are under 13 years of age, please do not provide or send us Personal Data or attempt to register or otherwise use the Product. If we learn that a child under 13 has directly provided us with Personal Data through the Website or Product, or that we have collected information for a child under 13 through our marketing activities, then we will delete that information. If you believe that a child under the age of 13 has registered for a Site or Product account or is receiving marketing materials from ProtoIntelligence, please contact us at [email protected].
ProtoIntelligence does not use the Personal Data provided by you for automated decision-making or profiling.
Our website, product or marketing materials may contain links to other third-party websites or applications (such as Facebook, LinkedIn, Twitter...). This Privacy Notice does not apply to any third-party websites, including through any application that may be linked to or accessible from or on the website or product, and ProtoIntelligence is not responsible for the privacy policies and content of the third-party websites or applications.
Please note that we reserve the right, at any time, to add to, modify, update or amend this Privacy Notice to reflect changes in our practices, technologies, additional factors and to be consistent with applicable data protection laws, data privacy or other legal requirements. The amended privacy notice will be posted on this website along with the effective date. If, in our reasonable discretion, the changes are material, we will provide you with additional notice (such as adding a notice to our website, in the Product, or sending a notice by email). Changes to this Privacy Notice are effective when posted on this page.
As part of our commitment to the DPF Principles, if you are a resident of the European Union, United Kingdom or Switzerland and have a privacy or data use concern, please contact ProtoIntelligence directly at [email protected] and ProtoIntelligence will do its best to respond within 45 days of receiving your complaint. For an unresolved privacy or data use issue that ProtoIntelligence has not satisfactorily resolved, please contact our US third-party dispute resolution provider (free) at https://www.jamsadr.com/file- an-eu-us-privacy-shield-or-safe-harbor-claim.
For any DPF dispute that cannot be resolved by the methods above, you may be able to invoke binding arbitration under certain conditions. To learn more about the DPF's mandatory arbitration scheme, please see Annex I to the DPF Principles here: https://www.dataprivacyframework.gov/s/article/Participation-Requirements-Data-Privacy-Framework-DPF -Principles- dpf.
The Federal Trade Commission has the authority to investigate and enforce ProtoIntelligence's compliance with the EU-US DPF and the UK's extension to the EU-US DPF and Switzerland-US DPF.
Pursuant to the California Consumer Privacy Act of 2018 and its amendments (“CCPA”), California residents have certain rights to disclosure about how we collect, use, retain and disclose their personal information. This section addresses these requirements. For a description of all of our data collection, use and disclosure practices, please read this Privacy Notice in its entirety.
Collection and disclosure of Personal Data
ProtoIntelligence does not sell Personal Data as we understand the term "sale" is defined by the CCPA. We share Personal Data as we understand the term "sharing" to be defined by the CCPA as set out below.
The categories of Personal Data we may collect from you, from third parties and from your interactions with us, and the categories of third-party recipients to whom we disclose such Personal Data for business purposes are set out below. For further details about the Personal Data we collect and use and with whom we share this Personal Data and for what purpose, please see sections 3 and 4 above.
Categories of Personal Data we collect
Categories of third-party recipients to whom we disclose Personal Data for commercial purposes
Identifiers (such as name, email address, work address and phone number)
Service providers; third parties
Business information (such as account records and transaction data)
Service providers; third parties
Internet or other network or device activity (such as browsing history or use of the Site or Product)
Service providers
Geolocation data (such as country, city or approximate location inferred from your IP address)
Service providers
Professional or employment-related data
Service providers; third parties
The following categories of Personal Data have been shared in the past 12 months with third-party advertising partners and ad technology providers so that we can contact you with advertisements for our products and services and make them more relevant to you:
• Identifiers and contact information
• Analysis activity or other electronic network activity
ProtoIntelligence does not use or disclose sensitive personal information for purposes other than those permitted under the CCPA. ProtoIntelligence has no actual knowledge that it sells or shares the Personal Data of persons under the age of 16.
We retain Personal Data as described in Section 9.1 above.
California law gives California residents the right to make certain requests regarding their Personal Data. See Section 8 for a description of your options and how you can make a request.
If you have any comments, concerns, or questions about this Privacy Notice or our privacy practices in general, please email [email protected], tel: +40757572233
EFFECTIVE DATE
This Privacy Notice was last updated on March 04, 2024.
ProtoIntelligence uses cookies, web beacons and other tracking technologies to collect certain information about your equipment, browsing actions and patterns. Below we describe what cookies and web beacons are, why we use cookies and web beacons, the types of cookies and web beacons we use, and what you can do to manage and delete cookies and web beacons.
What are cookies and web beacons?
What does ProtoIntelligencemodule use cookies and web beacons for?
ProtoIntelligence uses a variety of cookies, web beacons and other tracking technologies for different purposes. Specifically, ProtoIntelligence uses cookies and web beacons to improve our visitors' experience on our website (for example, by remembering your preferences and allowing you to navigate between pages efficiently) and to better understand how the website and product are used. Cookies can tell us, for example, whether you have visited the website before or whether you are a new visitor.
What types of cookies and web beacons does ProtoIntelligence use?
ProtoIntelligence uses both first-party and third-party cookies and web beacons. Primary cookies and web beacons are delivered directly by ProtoIntelligence to your computer or mobile device. Third-party cookies and web beacons are provided by a third-party service provider on behalf of ProtoIntelligence and are most commonly used for advertising and analytics purposes.
There are four categories of cookies and web beacons used by ProtoIntelligence. Specifically, ProtoIntelligence uses essential, performance, functionality and advertising cookies and web beacons.
The table below lists the types of cookies and third-party service providers currently used by ProtoIntelligence, but may not include all cookies or third-party service providers. In addition, the list of cookies and third-party service providers below may be changed at any time.
Cookie type
Who serves it
what is he doing
More information
Performance
ProtoIntelligence
We use our products and services to analyze user behaviour on our website and our products and services.
For more information about our privacy practices, see
https://ProtoIntelligence.com/privacy
Performance
Google Analytics
We use Google Analytics to analyze the use of our website.
For more information about Google's privacy practices, see https://policies.google.com/privacy
Functional
Intercom
We use the intercom to enable chat functionality.
For more information about Intercom's privacy practices, see https://www.intercom.com/legal/privacy
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Marketo
We use Marketo for marketing automation services.
For more information about Marketo's cookie policy, see https://documents.marketo.com/legal/cookies/
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Double click
We use Doubleclick to track ads and measure website visits and conversions.
For more information on opting out of ads, see https://adssettings.google.com/u/0/authenticated
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We use LinkedIn to track conversions and website visits from our LinkedIn ads.
For more information about LinkedIn's privacy practices, please see https://www.linkedin.com/legal/privacy-policy
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We use Facebook to track conversions and website visits from our Facebook ads.
For more information about Facebook's privacy practices, see https://www.facebook.com/help/www/213802165366955
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Add this
We use AddThis for their website tools such as social sharing buttons.
Pentru mai multe informații despre practicile de confidențialitate ale AddThis, vă rugăm să consultați https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
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StackAdapt
We use StackAdapt to track ads and measure website visits and conversions.
For more information about StackAdapt's privacy practices, please see https://www.stackadapt.com/platform-and-services-privacy-policy
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Bing
We use Bing to track conversions and website visits from our ads displayed on Bing.
For more information about Bing's privacy practices, please see https://privacy.microsoft.com/en-us/privacystatement
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We use Reddit to track conversions and website visits from our ads displayed on Reddit.
For more information on Reddit's privacy practices, please see https://www.reddit.com/policies/privacy-policy
What are your cookie choices?
You can decide whether or not to accept cookies through our Cookie Settings link on our website. Most browsers allow you to configure your browser settings so that cookies from websites cannot be placed on your computer or mobile device. If you choose not to accept cookies, then you may be able to continue browsing our website, but we may not be able to provide you with certain features. If you wish to opt-out of advertising or performance cookies, then you may do so by reviewing the privacy policies of the third-party service providers serving the advertising and performance cookies identified above. If you would like more information about cookies and how to manage and delete them, please visit www.allaboutcookies.org or www.youronlinechoices.eu.
You can also delete any cookies that are already on your computer. If you do this, however, you may need to manually adjust some preferences each time you visit a site, and it is possible that the Product, Site and functionality will not work.
What are your choices about cookies and interest-based advertising?
Through the Digital Advertising Alliance and the Network Advertising Initiative, several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding and control over ads that are personalized based on consumer online behavior across different websites and properties. To make choices about Internet advertising from third parties, including opting out of receiving behaviourally targeted advertising from participating organizations, or to learn more about opting out of advertising cookies, please visit the option to consumers of the Network Advertising Initiative or the Digital Advertising Alliance located at http://networkadvertising.org/choices/orwww.aboutads.info/choices. For those users located in the European Union, you can visit the user information website of the European Interactive Digital Advertising Alliance at http://www.youronlinechoices.eu.
